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Multishopping

"Shopping Around" Season Arrives: Rakuten and au Go Head-to-Head as Physical Stores Strike Back

October 10, 2026

“Online companies' discount offensives around the major October sales battle and physical retailers' store renewal strategies are accelerating at the same time. The struggle over multi-category shopping demand is set to determine the leader of this autumn's e-commerce market.”

Summary

The Rakuten Ichiba "Genre Festival," held from October 4 to 9, has suddenly heated up this season's e-commerce battlefield. The system, which offers greater discounts the more customers buy across multiple genres, is clearly designed to stimulate the very consumer behavior of "shopping around," and it strongly encourages users seeking point rewards to make purchases. au PAY Market is not standing idle at the same time. By running its traditional "Santaro Day" and "Shopping Rally" simultaneously, it is pushing telecom-economy discount offers to the forefront and making its competition with the Rakuten economic zone for customers clear. Though it may look like a simple price war, this period is really a test of how deep each company's member base is and how much trust consumers place in their point systems.

Details

This wave of large-scale sales is spreading to other players as well. Amazon has intensified its promotion of the "Prime Thanksgiving Festival," establishing its presence as a prelude to the year-end shopping season. The Seven-Eleven app, not to be outdone, is concentrating everyday value campaigns such as Seven Miles exchanges and daily lotteries in October to raise store visit frequency. This is not a one-off discount but a steady effort to build the habit of opening the app itself, a typical example of strengthening digital touchpoints in the convenience store industry. The high-speed bus booking service WILLER TRAVEL has also launched a large sale from October 7, joining the "value" competition from the angle of travel demand. What is interesting here is that the sales culture is expanding beyond goods to cover travel and everyday consumption. In physical retail, there were also major moves. Marc Jacobs relocated and reopened its Shibuya PARCO store, refreshing its flagship strategy in the city center. In response, UNIQLO and GU share a single redevelopment project with the renovated reopening of Mina Tsudanuma, creating a setup in which they split customer attraction effects within the same commercial facility. lululemon, which is popular among fitness enthusiasts, announced a new store at Tamagawa Takashimaya S.C., strengthening its expansion into suburban premium commercial facilities. Finally, coca is running its autumn promotional event both online and offline, clearly aiming for a synergy between physical stores and its e-commerce site.

Key Findings
  1. 1The Rakuten Ichiba "Genre Festival," held from October 4 to 9, has suddenly heated up this season's e-commerce battlefield.
  2. 2The high-speed bus booking service WILLER TRAVEL has also launched a large sale from October 7, joining the "value" competition from the angle of travel demand.
  3. 3By running its traditional "Santaro Day" and "Shopping Rally" simultaneously, it is pushing telecom-economy discount offers to the forefront and making its competition with the Rakuten economic zone for customers clear.
  4. 4Though it may look like a simple price war, this period is really a test of how deep each company's member base is and how much trust consumers place in their point systems.
  5. 5This wave of large-scale sales is spreading to other players as well.

Conclusion

Looking at the big picture, Japan's e-commerce market today is advancing along two axes at once: an "online discount battle" and a "physical store restructuring." While the economic zone rivalry between Rakuten and au stimulates consumers' point consciousness, apparel and convenience store businesses are trying to rebuild visit motivations by upgrading the in-store experience. These two developments are not independent phenomena; rather, they should be seen as signs that a hybrid strategy, offering low prices online while raising the value of the experience in stores, is spreading across the entire industry. The autumn shopping season is still in its early stages, and how each company moves will likely have a significant impact on consumer behavior through the end of the year.